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Policies for the safety of our guests

The health of our employees and our guests is our priority. We, at Conturines, have implemented the security measures in the compliance with all legal requirements, to give you complete confidence when planning a stay here with us.  You can enjoy all our offers with only some small change.


Maximum hygiene and safety


For a smooth check in, we give you the possibility to check in easily from home, by sending you a pre-check-in-form, close to your arrival.  
During your entire stay, you can keep your room key with you.



In each area of the hotel, we provide plenty of means for disinfection.  Mouth-and-nose protection and disinfection gel are at your disposal in each room.



Our employees in kitchen, service and housekeeping use mouth-and-nose protection, sights and antibacterial gloves.



Daily disinfection of all the surfaces.  In order to avoid infection, our housekeeping team will disinfect constantly all the sensible objects in house.



Intensification of the hygiene policies
Intensifing sanitation procedures in room:  Disinfection of surfaces with particular attention to the items frequently touched, such as bedside table, chair, grabs, etc.
Handling of laundry and waste: In room we will put the dirty laundry in special container and waste in black garbage bags.  Our laundry has always been washed with 90° C.
In room cleaning: Cleaning cloths will be changed after each cleaning of the room and washed with 90°C.  Different cleaning utensils will be disinfected and changed after the in room cleaning.



Our staff is trained following the Haccp directives, so that they can safely perform the assigned tasks.


Respect for distances


Our Hotel has newly been refurbished and disposes of spacious rooms with balcony, which grant a maximum on private atmosphere.  Amidst our mountains, the Dolomites, you will have the opportunity to breath in pure air!



The rule in the house is 2 mt distance.  If you stay below, you have to wear a mouth-and-nose- protection.



For Families and those sharing the same room, wearing a mouth-and-nose-protection at the table is not required.  Maintenance of safe distancing at meals is guaranteed.  Our service staff is equipped with the appropriate safety equipment. Cutlery and glasses will be washed with 90°C and disinfected.  Cutlery and glasses will be layed with gloves.  Food will be prepared on the respect of the hygiene rules and served at your table.
 And thanks to our reservation system, there’s no need to accumulation.  It will also be possibile to book your breakfast or dinner in the comfort of your own room.  Our room service will be happy to satisfy your request.



The key word will be „Outdoor“.  We will offer hiking in small groups, outdoor yoga classes, fitness in our woods.  Our wellbeing has always been focused on the territory and the space. Recharge your batteries inside the shelter of our tranquil valleys, expansive high-alpine pastures and rugged forests. 



All activities will be held in small groups, to grant the necessary distance.



Public life has resumed in South Tyrol, albeit in a new, safer way. Answers to the most important questions about your next holiday in South Tyrol are available here.

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